Secure Shopping

At Folkmusician, we understand your concerns about online security. That's one of the reasons we offer a Secure Order Promise and maintain rigorous standards to ensure your personal information is safe when you shop at Folkmusician.com.

What We Do to Protect Your Information

We use encryption technology to ensure the secure transmission of any personal information you provide while using Folkmusician.com. All transactions at our site are conducted using 256-bit Secure Sockets Layer (SSL) encryption (the same that banks use). You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."

Secure Order Promise

We designed our Secure Order Promise so that you will never have to pay for any unauthorized charges to your credit card account, if those charges result from your authorized transaction at Folkmusician.com.

If you are a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With our Secure Order Promise, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed at Folkmusician.com. To benefit from this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.